enterprise
i recently rented a car from enterprise on july 17, 2009. i provided them with all valid information they require to rent a car, and i was still refussed from renting the vehicle. they told me that the only way i can rent this vehicle was if i purchased there extra insurance coverage, i was told by the young lady who help me ” i know you dont have 12 thousands dollars in your bank to cover the car, the only way all rent you this vehicle is if you purchase our extra insurance coverage. i was forced to get this extra coverage for the vehicle. i have rented from them previously and other rental car places and never had this problem. i reviewed the rental agreement and found no were on there that i am obligated to purchase this extra coverage. I feel that the young lady was trying to get extra money out of me to make her paycheck get bigger or to meet a qouta. I feel that i have been judged and discriminated and robbed for my money. i was disturb by the way i was miss treated and discriminated, which left me with a lot of stress and my vacation was also ruined by this situation. i need to know if theres any action that could be taken against this company. Thank you!
Re: enterprise
You don’t have to buy the insurance coverage. Rent your cars through Priceline Name Your Own Price from the nearest airport if at all possible. That way you will get one of the big 5 companies. Never buy gas or insurance from a rent-a-car company.
Michael Stone
Law Offices of Michael B. Stone Toll Free 1-855-USE-MIKE
3020 Old Ranch Parkway, Suite 300
Seal Beach, CA 90740